Order support
Questions about an order, payment, address or delivery? Include your order number in the form.
Contact support →We are here to help
Let’s make their moment feel remembered.
Questions about a card, delivery or an existing order? Send us a message and our UK-based team will help you find the right next step.
✓ UK-based support
✓ Personal replies
✓ Secure enquiries
CONTACT FORM
Send us a message
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Choose the right route
How can we help today?
Sending a card
Ready to create a thoughtful card? Start the guided card-sending process on our homepage.
Send a card →Something else
For partnerships, feedback or general questions, tell us what you have in mind.
Write to us →Before you send
Quick answers.
You may find the answer here. If not, the contact form is ready whenever you are.
What information should I include about an order?+
Please include your order number, the email address used at checkout and a short description of what you need help with. Do not send card or banking details.
Can I change the message or delivery address?+
Contact us as soon as possible. If the card has not yet been prepared or posted, we will check what can still be changed.
How will I receive a reply?+
We will respond to the email address entered in the contact form. Please check that it is correct before submitting.
Can I contact you about a partnership?+
Yes. Select the partnership or general-enquiry option in your form and share a brief overview of your idea.
Here when you need us
A thoughtful answer starts with your message.
Share the details through our secure contact form and we will help you find the right next step.
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